Process Killed the Product
Overview
Somewhere along the way, the tech industry got caught up in a strange paradox: the more we talk about building things, the less we actually build.
This isn't just a problem within one company or team—it's a trend across the entire tech industry. We've spent years layering process on top of process, searching for the perfect methodology that will make engineering predictable, scalable, and manageable.
Yet no matter how much process we introduce, none of them have ever been able to measure what really matters.
We can track velocity, measure cycle time, optimize our planning rituals—but none of those metrics answer the two questions that actually matter:
Are we shipping real work? And is that work valuable?
For all the frameworks, ceremonies, and methodologies we've invented, dashboards full of metrics can't tell us if we're moving fast or just looking busy, if we're delivering value or just checking boxes. I've yet to find a process that guarantees either shipping or innovation.
The only thing that has ever delivered is focusing on building, shipping, and learning.
The Industry's Obsession With Process
Agile was supposed to be about rapid iteration and real-world feedback. Now, it's a bloated system of tickets, estimations, and planning.
DevOps was supposed to be about empowering developers to ship autonomously. Now, we have Platform Engineering teams building DevOps tools for DevOps teams.
Every time we try to fix a process problem, we create a new process to manage the old one.
Instead of shipping real things and learning from users, we create frameworks that make us feel productive without actually being productive.
If process worked the way we wanted it to, we wouldn't need to keep reinventing it.
The Only Metric That Matters: What We Ship
At the end of the day, there's only one metric that truly matters in engineering: Are we delivering real, valuable products?
- Not how many tickets we close.
- Not how many meetings we have to align on roadmaps.
- Not how rigidly we adhere to a process designed to track work rather than enable it.
The only thing that matters is what we build.
Modern development frameworks and tools are incredibly powerful enablers. Laravel, React, and similar technologies help us write better code faster and focus on delivering value. These aren't process overhead—they're essential tools that amplify our ability to ship. The problem isn't technology or structure—it's when we mistake project management bureaucracy for meaningful progress.
If AI has shown us anything, it's that the actual writing of code was never the hardest part—it was all the layers of process in between.
- We can generate fully functional APIs in seconds.
- We can spin up frontend components instantly.
- We can integrate systems faster than ever before.
Yet we still spend weeks planning, debating, and documenting before we even start actually building.
Process exists to remove chaos, but at a certain point, it becomes the chaos.
Personal Accountability: The Antidote to Process Bloat
Here's the uncomfortable truth: the reason process keeps getting bigger is because not everyone takes accountability for the work.
- When people don't communicate openly, we create processes to force collaboration.
- When people don't take ownership, we introduce layers of approvals.
- When people don't engage transparently, we build systems to track every single thing they do.
The best teams don't need heavy processes because they hold themselves accountable.
- They talk to each other.
- They take responsibility for their work.
- They push for transparency and clarity.
The more we focus on open conversations, shared ownership, and personal responsibility, the less we need rigid processes to enforce it.
The teams that thrive are the ones where people don't just follow a process—they actively engage in the work.
The Future: Build First, Process Later
Process should always be a tool, not a rule. It should serve the work, not define it.
- Instead of spending weeks defining the perfect plan, we should start building something small and iterate.
- Instead of relying on process to manage alignment, we should trust engineers to engage, collaborate, and take ownership.
- Instead of measuring success in velocity or tickets closed, we should measure it in product improvements and user feedback.
No process will ever guarantee innovation. Only building does.
If we focus on delivering real, tangible value, we don't need to track every step—we just need to move forward.
The best teams aren't the ones with the best process. They're the ones who build.